These Terms & Conditions govern the use of the Ambulance 999 website and services. By using our website or signing up for our services, you agree to these terms.

1. Services

Ambulance 999 provides private ambulance response and fast-track hospital access services. We are not a replacement for NHS emergency services (999). In a life-threatening emergency, you must still call 999.

2. Membership

• Membership options (monthly, annual, family, etc.) are subject to the fees outlined on our website.
• Memberships are non-transferable.
• Payments must be made in advance and are non-refundable except where required by law.

3. Medical Information

You must provide accurate and complete health details to enable us to deliver appropriate care. We are not responsible for delays or issues arising from withheld or inaccurate information.

4. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages.
• While we aim to provide timely services, we cannot guarantee response times in all circumstances (traffic, hospital delays, force majeure).

5. Website Use

You must not misuse our website (e.g., hacking, spreading viruses). Content on our website is for information purposes only and not medical advice.

6. Termination

We reserve the right to suspend or terminate memberships if payments are missed, false information is provided, or terms are breached.

7. Governing Law

These terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the English courts.